Website Privacy Policy

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

REDD International Limited collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

Information you provide to us

In the course of using our website, we collect the following personal information from you:

The contents of any communication you may send us through the ‘contact’ us section of the website, including attachments.

Information collected from other sources

We do not collect personal data from other sources.

How we use your personal information

Where you send us a communication through the website, we will process it in order to address your communication.
Where you send a communication to DJB through a contact form on the website, a copy will be sent to our Outlook inbox and sent to Mimecast, our email software.

Who we share your personal information with

We will not share our data with other organisations other than with Wix, in their capacity as data processors or with law enforcement or other authorities if required by applicable law.

Our legal basis for processing your data

In general, we have a legitimate interest to correspond via email and keep certain information for our records

How long your personal information will be kept

We will hold information that you send via a contact form in Wix until we periodically delete the data, which we do every 6 months. We will also store this data on our Exchange server indefinitely and in Mimecast for 10 years.
We review all personal data concerning events every 2 years, whereupon it is deleted if no longer needed.

Transfer of your information out of the EEA

We may transfer your personal information to the following organisations, which are located outside the European Economic Area (EEA), as follows:

Wix, is based in the United States

The United States does not have the same data protection laws as the United Kingdom and EEA, however, Wix is covered by the EU/US privacy shield agreement. Privacy Shield has been formally recognised by the European Commission as providing an adequate level of data protection.

If you would like further information, please contact us at by email at enquiry@redd-int.com. We will not otherwise transfer your personal data outside of the EEA or to any organisation governed by public international law or which is set up under an agreement between two or more countries.

Your rights

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

Fair processing of information and transparency over how we use your use personal information
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to the processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
Claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

email us at general@redd-int.com
let us have enough information to identify you
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information to which your request relates
If you would like to unsubscribe from our emails you can also click on the ‘unsubscribe’ link at the bottom of any email communication. You can also update your information by clicking ‘manage your preferences’.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to this privacy notice

This privacy notice was published on 21/08/2023 and last updated on 21/08/2023.

We may change this privacy notice from time to time. When we do so, we will inform you via email.

How to contact us

Please contact us by email at general@redd-int.com if you have any questions about this privacy notice or the information we hold about you.